Why can't I open any files?
Most of the files available for download use the Adobe Acrobat Software. This provides a generic file format that can be secured and distributed easily. If you are currently having trouble accessing our files please download the newest version of Adobe Reader. This a free download from Adobe Inc.

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Where is everything?
Over the past 4 months the Twelve Oaks Website has gone threw major changes. If you can't find something that used to be on the site, check out our Site Map. Here we have listed all the pages and the content on each. If you still continue to have prolems, please contact AME Web Design.
Who should I contact about website problems or concerns?
For any website problems, questions, or concerns please contact AME Web Design.. Please do no contact board members with technical website problems.
Why is there a lock on the Tennis Courts, and what is the code?
For liability issues, the Twelve Oaks Board elected to install a lock system on the tennis courts. As the board at the court states, only residents of Twelve Oaks are allowed on the courts. Visitors must have a resident with them at all times. This rule stands for all commmon areas in the subdivision. Due to the liability issues, to get the access code, you must contact aBoard Member.
How are complaints handled?
Complaints in Twelve Oaks are handled through the complaint form. Simply fill out this form and deliver it to a Board Member The Board will then review it and take the neccessary steps to resolve the issue.
What are the construction details of the Twelve Oaks Mail Boxes?
The mailbox structure shall be Style “A” Casting bottom with Address Plate. It consists of a pole with ornamental metal paper box support bracket and box with door, latch, red flag all in good and acceptable working condition. The finish is to be “Twelve Oaks Green” (Hunter Green) with no visible rust. Spacing between the numbers should not exceed 1-1.5 inches. In addition, nothing can be attached to the mailbox or pole including covers, flags, banners, ribbons, stickers, or labels except for labels attached by the Courier-Journal. If you have structural issues that might need welding please call a TORA Board member. We may have someone that has done work in the subdivision that is good and reasonable.
Where can I purchase the green paint for my mail box?
“Twelve Oaks Green” (Hunter Green) paint can be purchased at Stout’s Building Center/Ace Hardware – Mt. Washington. Just ask for it by name and they should have the appropriate information.
Why do I need to have Address on both sides of the Mailbox plate?
Based on conversation with Mt. Washington EMS, Police, and Fire Chief we came to the following: Twelve Oaks subdivision has two entrances so we are required to have "Highly Visible" addresses on both sides of the Mailbox address plate.
Managed by: AME Web Design ~ Site Map